Grawt Now Connects to Your Payment Platforms
New Feature
We're excited to announce powerful new triggers for Grawt Workflows that connect directly to your payment platform. Now you can trigger workflows the moment a customer makes a purchase or receives a refund.
Why This Matters:
For Product Sales
- Transform one-time buyers into loyal customers with automated post-purchase sequences:
- Send personalized thank you emails with onboarding instructions
- Deliver exclusive bonus content or complementary resources
- Schedule follow-up emails for upsells and cross-sells
- Collect feedback and reviews at optimal timing
For Refund Management
- Turn refunds into relationship-building opportunities:
- Send empathetic follow-up emails to understand concerns
- Offer alternative products that might be better fits
- Provide helpful resources to retain the relationship
- Gather valuable feedback for product improvement
Payment Platforms:
Gumroad Integration
- Sale Trigger: Automatically start workflows when customers purchase your products
- Refund Trigger: Launch specific sequences when refunds are processed
Stripe Integration
- The same powerful triggers are available for Stripe transactions, giving you complete coverage across payment platforms.
Key Benefits:
- Instant Automation: Workflows trigger the moment transactions complete - no delays, no manual work.
- Personalization: When customer purchases a connected product they are automatically added as lead and you can access their data in emails such as first name, last name, and email to create highly relevant email sequences.
- Revenue Recovery: Use refund triggers to potentially win back customers or gather insights.
- Analytics: Whenever a purchase or refund happens we record it in our Analytics system, so you could see in the Analytics dashboard or individual leads detail page under leads activity.
